If you wish to cancel your wedding insurance, you may find it a difficult process. By agreeing to purchase the insurance you have agreed to a legally binding contract, valid until the end of the insurance term. Some companies will allow you to cancel but you will typically need to give them a certain amount of notice, and may need to pay a fee to cover the administration costs of the cancellation.
However, if you decide within fourteen days of purchasing a policy that you wish to cancel the insurance, you are entitled to do so. It is your statutory right to cancel your policy within two weeks of its purchase, its renewal, or the receipt of policy documents in the post. You should be entitled to a refund of any policy payments you have already made if you cancel it within this period.
Make sure that you contact your wedding insurer as soon as possible when you have decided to cancel the policy. Many providers will have a hotline that you can call: take the time to call and tell the company that you will be returning your policy documents. If you do not call, and the cancellation deadline expires before your documents arrive, they may refuse to cancel the insurance and/or refund your payment.
If you believe that your policy was mis-sold, or that your insurer has acted unfairly, you may wish to complain. For details, see Complaints Procedure.
